Cloud Servers

Preguntas frecuentes

• What is the difference between a VPS and Cloud Server?

  A Cloud Server is by far better option than a VPS (Virtual Private Server). While both are virtual server itself, the main difference is that a VPS is part of a single physical server and share resources with other VPS's. This implies a latent risk in case of a problem with the physical server. The Cloud Servers, however, are distributed among multiple servers and further information is replicated several times and on different nodes, ensuring availability in the event of an incident.

  
  
  

  Another important difference between our previous VPS plans (Business Plan and Company Plan) for this new Cloud Servers service is the greater flexibility and control that the latter provides. For example, you can increase resources such as RAM, disk space and CPU at any time with a couple of clicks. In addition, accounts with a choice between several different operating systems and configurations, and change them anytime.

• El por qué de nuestros inmejorables precios.

  Desde los inicios como compañía nos regimos por nuestra "Política de Precios Justos" en todos los servicios. Más de 15 años de experiencia nos permiten ver claramente que mientras más contribuímos al crecimiento de los negocios en Internet de nuestros clientes, más crece nuestro propio negocio.

  The large volume of active clients and our "Philosophy of Vertical Integration" are what allow us to sustain over time the "Fair Pricing Policy".

• How do I buy and pay this service?

  You can hire all Cloud Servers you need with an annual, monthly or quarterly renewal base.

  The activation of each Cloud Server or resource changes that increase the value thereof, will be held after checking payment.

  We have multiple payment depending on your country of residence and you can see them here.

• What operating systems and applications I have available when creating each Server?

  As for operating systems, you have until 2 versions of Windows Server and various Linux distro

  • Windows Server 2012
  • Ubuntu Server 18.04
  • CentOS 7
  • Debian GNU/Linux 8
  • Debian GNU/Linux 9

  To choose Windows Server, you must hire license. It is a license for each Server.
  
  

  In terms of applications and pre-installed, you have the following options when creating the server platforms.

  • Panel Ferozo + Pack Amigo
  • cPanel + WHM
  • LAMP Stack (Apache + MySQL + PHP)
  • LEMP Stack (Nginx + MySQL + PHP)
  • Wordpress (LAMP)
  • Moodle (LAMP)
  • Moodle (LAMP)
  • NodeJS
  • Django
  • Apache Tomcat 7/8
  • MariaDB / MySQL
  • PostgreSSQL
  • MongoDB

  Soon we will be adding more options to this list will be updated periodically.

• What is the monthly transfer and bandwidth available to me?

  Cada plan de Cloud Server incluye 5TB de transferencia mensual.

  While these resources are more than enough for most projects, you may be required to increase them yours. No problem! contact us and find a suitable solution as your needs.

• The disk space listed plans (SSD Storage) is with or without an operating system?

  The space on the list of plans is without operating system space and can use it fully for files and DB's of your application. The operating system space is included as a free bonus to your Cloud Servers and depend on the size of the image used to create the server.

• Can I change my Cloud Server resources at any time?

  ¡Claro que puedes hacerlo! Puedes aumentar y disminuir la cantidad de vCPU´s y de memoria RAM. El espacio en disco sólo incrementarlo pero no reducirlo.

  Ten en cuenta que cualquier cambio que incremente el valor del Cloud Server (ej: aumentar la memoria RAM) requiere que se acredite el pago antes de activar los nuevos recursos.

  Si, por el contrario, el valor de tu Cloud Server disminuye luego del cambio (ej: disminuir la cantidad de vCPU`s), te reintegraremos la diferencia por el periodo no utilizado en tu cuenta de cliente.

• Are Cloud Servers include IP's?

  Sí, con cada Cloud Server te brindamos una IPv4 y una IPv6 públicas.

• Can I use Cloud Server and Web Hosting for one or more websites?

  Por supuesto. Además tienes la opción de crear tus Servers con "Linux + Panel Ferozo" o "Linux + cPanel" y hacer más simple la creación y administración de las cuentas de Hosting.

• How long to create one Cloud Server?

  If you select Linux, depending on the assigned node and server load time can take between 1 and 5 minutes to be ready.

  Creating Windows images have a higher creation time, between 14 and 30 minutes depending on whether or not include hosting control panel Ferozo.

• ¿Qué son los Snapshots y de cuántos dispongo para mi Cloud Server?

  Se trata de copias exactas de tu Cloud Server que puedes realizar en cualquier momento. Estas copias a modo de "fotografía instantánea" capturan toda la información y configuración del servidor en el preciso instante en que se realizan.

  Estos snapshots son guardados en un espacio privado al que sólo tu puedes acceder, pero fuera de tu servidor para garantizar su integridad en caso de incidente.

  Debes tener en cuenta que un snapshot es dependiente del disco de tu Cloud Server y sólo debería ser utilizado como punto de partida para crear un nuevo Cloud Server (idéntico al original) o para restaurar un Cloud Server al estado previo a un cambio fallido o indeseado.

  Los snapshots son eliminados luego de un cierto tiempo, normalmente 90 días a partir del momento de su creación, por lo cual no deberías considerarlos un método de backup a largo plazo.

  For each of your Cloud Servers we include up to 2 snapshots without charge.

• Can I change my Cloud Server OS at any time?

  ¡Por supuesto! Si decides cambiar de Linux a Windows o entre versiones de Windows con distinto costo de licencia, el proceso incluye un Upgrade/Downgrade de Plan. El cambio entre distros de Linux es inmediato y no tiene ningún costo.

  Al realizar el cambio estarás restableciendo tu Cloud Server y por lo tanto perderás todas las configuraciones realizadas y datos guardados hasta el momento. Antes de realizar el cambio, te sugerimos realizar un backup de los datos almacenados, o un snapshot en caso de que quieras volver al Cloud Server original.

• How do I access my Cloud Servers?

  When creating each server we will provide access credentials (username / password). Depending on the chosen operating system you can access as "root" on Linux via SSH or "Administrator" via Remote Desktop in Windows.

  To access you can use public IP for each server or hostname also will provide you.

• Can I run a firewall on my Cloud Servers?

  You can, but nevertheless, we recommend using the firewall interface included in your control panel that allows you to manage access rules for each of your cloud servers simple and intuitive way.

• Can I point multiple domains to my Cloud Servers?

  Of course you can do it and we help to make the process simpler and faster.

  To point them through the panel, should be delegated to the following servers:

  • ns9.hostmar.com
  • ns10.hostmar.com

  No te ponemos límites en cuanto a la cantidad de dominios que puedes apuntar y tampoco es necesario que los dominios hayan sido registrados a través de Donweb.

• Where I can find the documentation for the API?

  At present we are working hard to finish developing and documenting the API. As soon will be available we communicate this by our usual channels.